Frequently asked questions

We know that choosing the right first aid training can come with lots of questions, and we’re here to help. Whether you’re wondering what to expect on the day, what you need to bring, or which course is right for you, you’ll find the answers here. If you can’t find what you’re looking for, feel free to get in touch. We’re always happy to help.

How can we help you?

 FAQs

  • We hold regular open/public courses at MENTA, Eastern Way, Bury St. Edmunds.

    More information on upcoming courses page

    We can also provide in house/on site training at your location

  • Public/open First Aid courses:

    • Emergency First Aid at Work/Emergency Paediatric First Aid £80.00 per person

    • Paediatric child/infant 12 hr First Aid £87.95pp

    • First Aid at Work £187.95pp

    • First Aid at Work Requalification £147.95pp

    Group discounts available for 2 or more people;

    Please contact us for a bespoke quotation for your group

    Specialist rates for non profit groups and charities – please contact us for a quotation

    Basic Life Support / CPR Courses: Please contact to discuss your needs.

    GP/Primary Care services requiring group training for clinical and non clinical staff – day rate charge with no limits on number of people or number of sessions

  • For First Aid Courses, your certificate is valid for 3 Years.

    We highly recommend, in line with HSE guidance, that you complete annual refresher training.

    For Basic Life Support and CPR courses, your certificate is valid for 1 year.

  • Yes – all courses are designed to meet the relevant standards and requirements.

  • Yes – through our Partner Pro Trainings UK Ltd, we are able to offer qualifications offered by Ofqual

  • This depends on the course being undertaken. 

    Some courses have minimum contact hours, for example

    • Emergency First Aid at Work – 6 Hours (1 day)

    • Paediatric infant/child 12 hr First Aid – 12 hours (2 days)

    • First Aid at Work – 18 hours (3 days)

    • First Aid at Work Requalification – 12 hours (2 days)

    All the above courses can be undertaken as blended qualifications, making the training more flexible.

    CPR / Basic Life Support, AED and Anaphylaxis training (Anglia CPR version) is typically taught in 60-90 mins depending on content and numbers of attendees

  • Blended training is a fantastic opportunity to maximise your time and study at your own pace.  Many courses can be completed partly online which means that you can reduce the time required to attend face to face training.

    All online learning for blended courses must be completed prior to attending the classroom session.

  • Yes – we aim to make training as accessible as possible and offer 1:1 sessions where needed.

  • Let’s talk – we love to hear more about you and your needs.

  • Your first aid needs assessment is a good place to start and Anglia CPR work via a consultation service to help you to understand this.

    We also believe in developing and building a community of life savers and would love to work with you to see how we can support you to get everyone in your organisation trained through accessible training and great group rates.

Need help?

Have more questions? Get in touch to discuss your individual training needs.